Performance
Performance? Everyone uses this word, but it is often vague and different for various stakeholders. We help you to put it clearly, to focus it on your core model, around the formulation of a powerful Vision.
We have spelled out a powerful equation that visually embodies our promise to you. It connects the transformative forces you need to play on to accelerate your business performance.
Performance? Everyone uses this word, but it is often vague and different for various stakeholders. We help you to put it clearly, to focus it on your core model, around the formulation of a powerful Vision.
It’s the way you and your teams must Think and Act to smoothly achieve your target performance. We bring a robust method, based on hundreds of case studies, to help you design your desired World, the guiding thread for all your actions.
We pay particular attention to the emotional commitment of your stakeholders: employees, customers, partners, shareholders, etc. The success of your World of Performance depends on the commitment of all: we help you communicate, train, develop and positively engage all the players.
We guide you in bringing the voice of the customer into all your processes and behaviours. Together we make explicit the World they want to live with you. We get deeply involved in the design of your customer interactions, from sales to the delivery of your services and products.
This is the key component of a strong differentiation in your comparative performance. We help you to approach the subject positively with your teams, to integrate it into your strategies and into your concrete projects. We mobilize our AI and Data Science expertise to analyze in depth the Worlds involved: customers, merged entities…
We have developed a powerful equation that visually embodies our promise. It connects the transformative forces you need to play on to accelerate your company’s performance: the customer at the heart, emotion, data science and culture in action, your World ©.
Laurent Dugas
Founder and creator of the equation
Implement the Performance Equation to the design and roll out your new Strategic Plan.
Strategy design is too often constrained by the ‘current’ world. It tends to do more of the same, for a laborious incremental result. We help you take a step back to approach your challenge with the light of other Worlds, embodied by concrete cases. We also stimulate you to clarify your choices and your renunciations. For example, if my customers want to buy Solutions and not just Products, I have to make an effort to refocus to design the strategy without cognitive bias.
We build with you the World that will embody the strategy on a daily basis. In practice, it is this new World that “benefits” to your teams: I have understood, but tell me how I am going to live this strategy tomorrow. For example, if my strategy is to move from a Products business to a Solution business, my entire corporate culture must be aligned, not just the sales people.
The strategic plan is experienced by teams as an object of the general management, a cold, rational object from which they feel emotionally distant. We make sure that your plan tells a motivating story. For example, we engage them in a playful approach to the difference between Product and Solution to translate it into their actions.
The Strategic Plan is often experienced as a static object, with a “real” lifespan rarely exceeding 18 months. We bring your strategic plan to life at key customer moments, in waves of 6 months, in agile mode, adapting periodically while keeping the strategy’s guiding thread. For example, we work with you to mark out the Bridges that will enable you to move from Product Performance to Solution Performance over 3 years
It contributes powerfully to the animation of your strategic plan over time. We analyse the gap between the World induced by your Plan and that of your stakeholders (semantic analysis, processing of our Worlds questionnaires, etc.) in order to give you a simple picture of the challenges and levers for transformation. For example, we set up intelligent “Solution” reports in natural language, based on your current data, to easily share the progress of your Strategic Plan.
Answer this 13-question questionnaire and we will send you back your personal World © File within 48 hours. It gives you a clear vision of your priorities for action and helps you think about the changes you would like to make.
We work with CXOs on a daily basis to support them in their strategy change and transformation challenges. Too many companies fail in their transformations by adopting operational consulting solutions that focus on organizational / process / system levers, forgetting that these are the means to a new team performance.
Since 1994, we have been inverting models of thinking by positioning culture as the starting point and end point of any transformation, but also within our in-company training programmes by starting from the HR diagnosis to set your teams in motion.
Your performance project is a success if and only if the modes of representation and action of all stakeholders are rapidly and sustainably transformed. Much more than change management, this is what we call “Creating a World© that others want to belong to”.
If you are tired of typing transformation project consultancy, management transformation consultancy or company transformation into your search engine, don’t wait any longer, call us!
We have successfully used this innovative approach in a number of cases: HR diagnostics, strategic plans, company mergers, ecosystem and partnership dynamics, new business models, in-company training and other disruptive projects.
Our “decision-makers” are the creators of the World with a wide mobilisation capacity: general management and C-Suites (strategy, marketing-sales, digital, human resources, legal, finance, etc.) for whom we transform governance, representations, transactional and collaboration processes, expected behaviours, digital, etc. To achieve this alchemy, we perceive weak signals, we organise creativity and we act with ingenuity. We are growing and have just launched our new 2025 strategic plan, which aims to push our “World” added value further.
21 Avenue de l’Opéra,
75001 Paris – France
21 Avenue de l’Opéra,
75001 Paris – France